Call Distributor

This is an excellent business tool for the following markets:

Real Estate;
Motor Vehicle Traders;
Classified Advertisers;
Websites who provide everyday around the clock customer service;
  Websites wanting to route calls to different branches departments or locations;
Search Engine Optimisation.
 
How it works
A freecall 1800/1300 number is allocated and advertised on the website for each vendor (or department/location).

When the assigned number is called,
1. A short, pre-recorded message welcomes the caller;
2. The call is connected to the call agent
3. 'Whispers' An introduction to the call agent when answered,
4. Call is transferred.

If the call remains unanswered, or the client phone is busy:
  A welcome message invites caller to leave a message;
  The message is delivered by email;
  An SMS is sent to a nominated mobile advising that a voice message
     has been received.

Features
  If the client cannot get to the email, the message bank can be retrieved via phone
     and retained on the IVR if desired.
  Calls can be connected or diverted to voicemail according to time of day or
     day of week routing.

Web enquiries are all captured.

7 good reasons for a website owner to deploy the 'Call Distributor'
1. By incorporating 1300 or 1800 numbers into the marketing campaigns, the
    cheap calls give the target market an incentive to respond.
2. These toll free numbers are the cheapest means of making return contact
    over the phone.
3. Increase sale conversion by making it easy for a potential customer to contact
    you at the in start of interest.
4. Gives your website an immediate 'call centre function'.
5. Easy for customers to engage: no web forms to fill out, immediate response,
    human point of contact.
6. Opportunity to increase ARPU (Average revenue per user).
7. Marketing campaign success can be monitored: measure the number of calls
    received, where the calls came from (mobile/fixed line/district called from) and
    time of day of activity.

To learn more...