Web based Unified Communications Suite

Under membership and participation of the Microsoft Empower for ISVs membership, we are at an advanced stage of development of the most powerful suite of Unified Communication services yet envisaged.

Building on our Unifier2 services, Ucomms2 will provide SME's, Corporates and SOHO users with an integrated portal leveraging the power of Microsoft Server technologies including:
SQL Server
Exchange Server 2007
Live Communications Server
SharePoint Portal Server
Microsoft CRM

Users will have the benefits of all technologies under an affordable monthly subscription plan where Telephone calls and messages are unified with web based and desktop productivity tools for collaboration and federation across organisation IT boundaries.

Just one typical application will be the provision of customer contact centres for our subscribers using multi modal access like Telephone, Mobile Messaging,  Web browser, Web services and desktop applications.

Using presence detection, early discovery of caller requirements, callers will be automatically matched with the appropriate sources of information within  the subscribing organisation which may be entirely automated or by voice conversation with a person.

Organisations will enjoy cost saving benefits of advanced IT ownership while providing a streamlined and satisfying experience for the client.

Product releases will  commence during the second quarter of 2007 and will be available through all U2Webservices white label channels